Have a question? We are here to answer.

How is the Broker Certificate structured?

It’s made up of 8 modules that build on each other. You’ll need to complete each module’s lessons in order before the next one unlocks, ensuring a logical progression through the material.

How long does a course take to complete?

Courses are self-paced, so timing varies by learner. Each module is broken into short lessons and topics designed to fit around your workday.

Do I get a certificate when I finish?

Yes. Once you complete all required modules in a track, you’ll receive a certification you can share with your brokerage leadership or clients.

What if I get stuck or have questions?

Your Client Success Manager is available for live Q&A after you complete a module, so you can go deeper on anything that needs clarifying.

How do I get access to Trufla Academy?

Accounts are provisioned by your brokerage administrator.

I forgot my password — what do I do?

Use the “Lost password?” link on the sign-in page to reset your password via email.

What if a lesson video or page isn't loading?

Try refreshing the page or clearing your browser cache first. If the issue continues, reach out through the Support link for help.

How do I report a bug or content issue?

Use the Support link in the main navigation to submit a ticket through our service desk.